A New Science for Customer Experience
Sorry to hit you with two in one day, but this one just hit over on ZDNet on Paul Greenberg’s blog.
Please check it out!
The CRM industry: A new science for customer experience | ZDNet
Keep reading with a 7-day free trial
Subscribe to The Practical Innovator's Guide to Customer-Centric Growth to keep reading this post and get 7 days of free access to the full post archives.