The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

Consulting to a Major Home Services Provider

A Peek into What You Should Expect From a Consultant Before Paying a Dime

Mike Boysen's avatar
Mike Boysen
Sep 09, 2025
∙ Paid

I’m not sure how long this has been going on … decades. A company is trying to figure out what to do next. They’ve finally grown enough to explore using a consulting firm. They’re woo’d be several, each one having a professionally polished PowerPoint presentation and skilled orators in skinny pants prancing around the room falling in love with their own presentation. For a long time, it came down to brand reputation.

Then it came down to dollars and cents.

The Practical Innovator's Guide to Customer-Centric Growth is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Now, consulting firms are about to experience a race to the bottom.

A New Paradigm

There’s a window of opportunity for nimble consulting organizations to re-imagine the way the work. Not just automate it. Let show you an example.

Pretend that instead of spending 3 months putting on a show, only to come up with a report, that you could show a client the report b…

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