The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

Share this post

The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
Digital to Digital Transformation?

Digital to Digital Transformation?

When Analog to Digital just isn't enough

Mike Boysen's avatar
Mike Boysen
Apr 23, 2020
∙ Paid
1

Share this post

The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
Digital to Digital Transformation?
Share

Back in the early/mid 1990’s I worked on the business side of commercial banking and was fortunate enough to lead an exciting technology project. I worked for one of the largest bank holding companies in the U.S. and we were catching our breath from numerous acquisitions. We quickly determined that each bank was using a different nomenclature, and operating under different credit quality standards.

My boss and I developed a 140 attribute risk assessment model to help the broader division come together under a common set of principles. The problem we faced was how to distribute it, support it, and monitor it across the division. While many of us had laptops, the network across the Enterprise was limited in capacity. There were no additional token ring nodes available in our space. We were typing memos and sending them inter-office across state lines since we couldn’t use email.

Fortunately, I got the networking situation figured out (Windows for Workgroups 3.11 peer-to-peer networking of…

Keep reading with a 7-day free trial

Subscribe to The Practical Innovator's Guide to Customer-Centric Growth to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Michael A. Boysen
Publisher Privacy ∙ Publisher Terms
Substack
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share