The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

Share this post

The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
How to Use JTDB to Identify and Disrupt Competitors

How to Use JTDB to Identify and Disrupt Competitors

By Solving the Job and Messaging Better

Mike Boysen's avatar
Mike Boysen
Jan 20, 2025
∙ Paid
1

Share this post

The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
How to Use JTDB to Identify and Disrupt Competitors
1
Share

Have you ever been frustrated by feature-matrices that showcase the maker’s brand with green ✅’s down the fist column of features and every other brand has mostly red ❌’s?

Even more confusing is when you go to the next brand’s website only to find a matrix using completely different language and - behold! - they have all the green check marks. People make their careers on this stuff — right up there with people who make a living switching brand logos every 18 months (about the average tenure of a CMO, by coincidence! 🤔).

Practical Innovation w/ Jobs-to-be-Done is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

This is mostly for two reasons:

  1. They use different word salad to describe sub-categories within their overall solution category

  2. The don’t frame the categories from the customers’ perspective - an outcome

Here’s an example of what I mean that I recently spotted on LinkedIn. Clearly, I’m not the only one who has com…

Keep reading with a 7-day free trial

Subscribe to The Practical Innovator's Guide to Customer-Centric Growth to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Michael A. Boysen
Publisher Privacy ∙ Publisher Terms
Substack
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share