The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

The "Job" Your Competitors Don't Want You to Know

Applying Jobs-to-be-Done to competitor strategy for a decisive market advantage.

Mike Boysen's avatar
Mike Boysen
Apr 24, 2025
โˆ™ Paid

๐—ช๐—ต๐˜† ๐—ฎ๐—บ ๐—œ ๐˜„๐—ฟ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐˜€๐—ผ ๐—บ๐˜‚๐—ฐ๐—ต?

I want you to see that while JTBD is a method, ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ช๐˜ฎ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต๐˜ข๐˜ฏ๐˜ต ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ is that it can be applied to almost ๐™š๐™ซ๐™š๐™ง๐™ฎ ๐™ฉ๐™ฎ๐™ฅ๐™š ๐™ค๐™› ๐™ฅ๐™ง๐™ค๐™—๐™ก๐™š๐™ข. You have a choice; you can spend years listening to someone preach about how to do a small part of it, or you can inspire yourself to dive in and solve problems that are never talked about in this small community. ๐—Ÿ๐—ฒ๐˜'๐˜€ ๐—บ๐—ฎ๐—ธ๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐—บ๐˜‚๐—ฐ๐—ต ๐—น๐—ฎ๐—ฟ๐—ด๐—ฒ๐—ฟ.

The Blinders of Traditional Competitor Analysis

Remember Blockbuster? They spent years worrying about Hollywood Video and other local rental stores. Meanwhile, Netflix, a company mailing DVDs (and later streaming), was quietly redefining how people achieved the real job: Accessing entertainment conveniently at home. Blockbuster wasn't just blindsided; they were rendered obsolete because they focused on the current solution (physical stores, tapes/discs) instead of the underlying customer Job-to-be-โ€ฆ

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ยฉ 2025 Michael A. Boysen
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