The Social CRM Folks Didn’t Like My Web 2.0

My friends in the Social CRM Accidental community recently let me know that they weren’t leaving comments on my SiteSell site because of the clunky interface for leaving comments. I’m not sure they get what Content 2.0 is at Sitesell, but I’m not sure Sitesell gets user experience. So maybe it’s a wash.

To deal with both sides of this, I’ve simply decided to bolt a blog onto my Sitesell webste (www.effective-crm-consulting.com). This will solve a number of problems…

1. I can now seperate my RSS feeds — Since I’m syndicated at CustomerThink, they will no longer have to figure out if a post is by me, or by one of my commenters. The thing about Sitesell Content 2.0 is that users get to create their own web page and this goes out in the feed. These pages are then commented on. It’s a problem that they really need to work out. I think maybe they just want us to create a blog, C2 really is more for user generated keyword content as opposed to dialog conten

2. My fellow #SCRM friends, and hopefully o…