The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

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The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
When Complicated Is Easier Than Simple

When Complicated Is Easier Than Simple

Mike Boysen's avatar
Mike Boysen
Jun 25, 2010
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The Practical Innovator's Guide to Customer-Centric Growth
The Practical Innovator's Guide to Customer-Centric Growth
When Complicated Is Easier Than Simple
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[widget id=”ad_unit-3"]ad_unit-3[/widget]Have you ever wondered why your [business process->business process mapping] never gets fixed? Ok, that’s assuming you know that it’s broken. However, most people realize, from time to time, that the environment they operate in could be better. So why did we always put off making the changes we really need to make? Can you think of an example where you know you’re doing things that either don’t need to be done (from a customer’s perspective) or the burden could easily be lifted from people and placed on software? Come on, I know you can.

What is it about our wiring that allows us to….

  • Make Excuses

  • Procrastinate

  • Point to other things of greater (but really lesser) importance

  • Say, “but you don’t understand”

  • Say, “but this is the way we’ve always done it”

I’m Not A Psychologist But I Play One On My Blog

As businesses, I think we all want to grow, right? We are all different and in different markets and there are numerous strategies for growth. Some can ba…

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