Archive - The Practical Innovator's Guide to Customer-Centric Growth

How We'll Solve AI's $1 TRILLION Energy Bill

Introduction: The Inevitable Collision Course

6 hrs ago •

3:45

Pega is Automating Yesterday's Work. This is What Comes Next

A First Principles teardown of the Digital Process Automation market and a blueprint for a new category of "Outcome as a Service" platforms.

Sep 18 •

2:50

TectoAI is Building a Feature, Not a Future

If you have fallen for the "AI Employee" word salad, you REALLY need to read this one!

Sep 15 •

4:01

Why I Never Use Switch Interviews: A First-Principles Rejection

Here’s the First-Principles Reason Why—And the System I Use Instead.

Sep 13 •

4:03

The AI Innovation Trap: A Deep Dive into Jobs-to-be-Done & a New Way to Win

I just reduced the price of my JTBD Masterclass for the final time.

Sep 10 •

3:26

Consulting to a Major Home Services Provider

A Peek into What You Should Expect From a Consultant Before Paying a Dime

Sep 9 •

The Restaurant Turnaround: A Deep Dive into the "Parasite Strategy" and the Future of Food Service Profitability

Introduction: The Unwinnable War

Sep 8 •

5:27

Beyond Big Data: The "Right Data" Revolution

99% of customer data is noise. A first-principles approach to capturing the 1% signal that drives predictable growth.

Sep 7 •

4:58

August 2025

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