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Integrating the JTBD Growth Strategy Matrix with the More Functional Organic Growth Pathways
Jan 14, 2024
•
Mike Boysen
7
How to Create a Jobs-to-be-Done (JTBD) Product Innovation Strategy
Apr 21, 2024
•
Mike Boysen
14
5
Why "Make Something People Want" is Bad Advice
Jun 17, 2025
•
Mike Boysen
9
1
10
JTBD is Dead (As You Know It): The New AI-Powered Playbook
Jul 14, 2025
•
Mike Boysen
9
2
2
principle to priority
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From Principle to Priority: A Systematic Guide to De-Risking Breakthroughs
Chapter 1: The Monolithic Fallacy: Why Traditional Innovation Fails
Nov 1, 2025
•
Mike Boysen
6
4
From Principle to Priority: Chapter 9
The 10 Types: Designing the “Business Model” Around the “Solution”
Nov 1, 2025
•
Mike Boysen
2
From Principle to Priority: Chapter 8
The “Minimum Viable Prototype” vs. The “Minimum Viable Product”
Nov 1, 2025
•
Mike Boysen
1
1
From Principle to Priority: Chapter 7
The Heatmap: Quantifying the Underserved Opportunity
Nov 1, 2025
•
Mike Boysen
3
1
From Principle to Priority: Chapter 6
The Metrics of Success: Defining Customer Success Statements
Nov 1, 2025
•
Mike Boysen
1
Welcome! If you like what you see, I hope you'll subscribe
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Recent posts
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6:03
You paid $750,000 for a deck.
$465,000 of it was copy-paste.
Aug 18
•
Mike Boysen
2
Four levers that change unit cost.
Rate them before you fund the roadmap.
Aug 15
•
Mike Boysen
3
2
The CRM Meltdown: 5 Counter-Intuitive Realities About the Autonomous Future of SaaS
Why bolting AI onto legacy databases is a trap, and how autonomous agents are rewriting the rules of enterprise execution.
Aug 12
•
Mike Boysen
1
Stop Asking Customers What They Want
How traditional user research traps strategy in existing coping mechanisms instead of computing structural opportunities.
Aug 4
•
Mike Boysen
2
1
47:40
Harvey drafts. Your carrier prices the hallucination.
Buy the receipt, not the chatbot.
Jul 30
•
Mike Boysen
1
The 98% Overhead Delusion: Why Market Price is a Choice, Not a Constraint
Learn how to diagnose human-designed structural waste using first-principles modeling so you can re-engineer unit economics and unlock breakthrough…
Jul 28
•
Mike Boysen
1
Is Your AI Strategy True Innovation or Just Expensive FOMO?
Learn how to evaluate your current workflow, identify the real desired outcome, and build an agentic architecture that scales without adding overhead.
Jul 24
•
Mike Boysen
4
3
Intent Intelligence: Replacing the "Data Concierge" with Agentic Job-to-be-Done Telemetry
Upgrade your service model and profit model by automating goal extraction to detect silent customer abandonment before contract termination.
Jul 22
•
Mike Boysen
1
2
The 95% Failure Rate: Why Your Enterprise is Barreling Toward a Growth Stall
The market brutally punishes stagnation. With AI accelerating the turnover of the Fortune 500, it’s time to abandon innovation theater and adopt a…
Jul 5
•
Mike Boysen
1
See all
case study
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33:19
Destroying the SaaS Multiple: How Icon's Broken AI Video JTBD Forced a $3,000 Agency Pivot
The pivot from a $39/mo flat subscription to a $1,000–$3,000/mo Managed Service was a structural confession of failure
Mar 6
•
Mike Boysen
2
THE FOUNDER AS FINDER: Deconstructing the Fallacy of Execution
Why most "Founders" are actually just Executors building on analogy.
Feb 6
•
Mike Boysen
1
8:11
The Socratic Scalpel: A Practitioners Guide to Deconstructing “Pain Points”
Why Rushing to a “Solution” Is a Strategic Failure, and How Disciplined Questioning Uncovers the Real Problem
Nov 13, 2025
•
Mike Boysen
2
2
13:08
Why Gumloop's $17M Bet is on the Wrong Problem
A First Principles Takedown of the Workflow Automation Hype
Sep 25, 2025
•
Mike Boysen
4:07
Pega is Automating Yesterday's Work. This is What Comes Next
A First Principles teardown of the Digital Process Automation market and a blueprint for a new category of "Outcome as a Service" platforms.
Sep 18, 2025
•
Mike Boysen
2
2:50
JTBD + Data & Metrics
The Idea Engine: How to Generate Hundreds of Testable Marketing Hooks
What Do You Do After Your JTBD Consultant Drops Off the Powerpoint Full of Scatter Plots
Oct 1, 2025
•
Mike Boysen
2
1
4:03
Why I Never Use Switch Interviews: A First-Principles Rejection
Here’s the First-Principles Reason Why—And the System I Use Instead.
Sep 13, 2025
•
Mike Boysen
2
1
3:58
The ONE Metric That Reveals Your Company's True Innovation Potential
The Practical Innovator's Guide to Customer-Centric Growth is a reader-supported publication.
Aug 7, 2025
•
Mike Boysen
4
3
The Intelligent Data Core: Your Foundation for Unified Customer & Product Insights
Move past fragile integrations. This strategic guide reveals a smarter way to centralize data for agile product development and future AI innovations
Jun 16, 2025
•
Mike Boysen
3
The Invisible Hand of Perfect Delivery: Mastering Product Reception with JTBD
How to Gain a Competitive Advantage by Solving the One "Job" Your Competitors Ignore
May 30, 2025
•
Mike Boysen
1
Stop Optimizing the Checkout: The JTBD Way to Win Customers Before They Even Buy
Uncover the Hidden Struggles of High-Stakes Business Decisions.
May 27, 2025
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Mike Boysen
1
Beyond the Funnel: Using JTBD to Find Untapped Growth in Your Purchase Journey
Uncover why customers really buy (and why they don't) by focusing on their true "Job" within the purchase process.
May 23, 2025
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Mike Boysen
1
1
JTBD & Data: Moving Beyond Infrastructure to Strategic Outcomes
Discover how the Jobs-to-be-Done methodology can transform your approach to innovation, product development, user experience, and marketing by focusing…
Apr 16, 2025
•
Mike Boysen
Many Customers Are Actually Willing to Pay More, Not Less
Unraveling the "More Cheaply" Conundrum in Jobs to be Done
Feb 28, 2025
•
Mike Boysen
1
Desired Outcome or Something Simpler?
A logical Analysis of two ways to measure success in Jobs-to-be-Done (JTBD)
Jan 21, 2025
•
Mike Boysen
1
1
Predictive JTBD Data and Metrics Decoded
The 30-Second Framework to Guarantee JTBD Success
Jan 17, 2025
•
Mike Boysen
2
1
1
Industry Playbooks
View all
7:18
Your Codebase Has a 99% "Syntax Tax" Rate
The gap between intent and execution is wasting 99% of your cycle time.
Feb 1
•
Mike Boysen
2
1
The Post-Dashboard Era: Why Visualization is the Enemy of Execution
The shift from passive "Read-Only" to active "Write-Enabled."
Jan 9
•
Mike Boysen
4
2
1
7:06
The Death of the Gig Economy & The Rise of Service as a Software
New Masterclass: Principle to Priority
Jan 6
•
Mike Boysen
1
1
7:33
You're Welcome, Marc Benioff
Moving From "Managing Relationships" to "Matching Demand"
Dec 30, 2025
•
Mike Boysen
3
1
2
6:45
The Death of the Digital Canvas
Deconstructing the Skeuomorphic Whiteboard with First Principles and Jobs-to-be-Done
Dec 5, 2025
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Mike Boysen
4
7
4
10:08
Innovation Strategy & Fails
View all
Future-Proof Your Services: Technology, Jobs-to-be-Done, and the New Era of Customer Outcomes
Title: Technology-Driven Service Innovation: Designing for Desired Outcomes
May 7, 2025
•
Mike Boysen
1
2
The REAL Reason Your Innovations Fail (Hint: It's Your Strategy)
The Jobs to be Done Fix
Apr 12, 2025
•
Mike Boysen
2
1
3:27
Cultural Transformation Through Jobs to be Done
Building a Customer-Centric Organization
Mar 28, 2025
•
Mike Boysen
2
How to Crack the $100M Innovation Code
You already know the answer, but here's a new twist - and its now FREE
Mar 26, 2025
•
Mike Boysen
2
1
Redefining Innovation: Why True Disruption Requires a Director of Disruptive Innovation
If you’d like to join a free community of JTBD Enthusiasts not only will you find a place to discuss this topic of interest, but find free tools and…
Mar 6, 2025
•
Mike Boysen
2
1
AI-Driven JTBD
View all
54:25
The $87.9 Billion Operational Blind Spot: Why Your Digital Whiteboards Are Secretly Destroying Enterprise AI Velocity
Innovation requires the cold, hard truth. I break it down, then I build it back up into something better.
Jun 9
•
Mike Boysen
1
Delete the Billable Hour: The End of Digital Manual Labor is Here
Quantifying the absurdity of human-led integration and how the "Implementation Phase" collapses from six months to minutes
Dec 8, 2025
•
Mike Boysen
4
2
10:31
How Sales Force Automation Swallowed the Sales Stack, and What’s Coming to Swallow CRM
Listen now | The Practical Innovator's Guide to Customer-Centric Growth is a reader-supported publication.
Jul 22, 2025
•
Mike Boysen
2
4
2
9:09
JTBD is Dead (As You Know It): The New AI-Powered Playbook
Stop analyzing yesterday's market. Learn how AI-driven simulations uncover future opportunities in hours, not months
Jul 14, 2025
•
Mike Boysen
9
2
2
5:24
The New Competitive Moat: Decoupling Your Industry with AI
How to move beyond product improvements and build a systemic advantage by redesigning your entire value chain around your customer's true…
Jul 11, 2025
•
Mike Boysen
2
1
4:20
Research How-To's
View all
Is Flawed Segmentation Killing Your Growth? Try JTBD
Learn why age, industry, or persona often mislead and how needs-based segments reveal true innovation opportunities.
May 6, 2025
•
Mike Boysen
JTBD Patterns > Journey Maps: The Future of Customer Analysis
How Universal Journey Patterns (like the Consumption Chain) deliver superior innovation insight
Apr 25, 2025
•
Mike Boysen
3
2
Stop Coordinating Chaos: A JTBD Approach to Truly Integrated Marketing
Applying Jobs-to-be-Done to align Business Units, Partners, and Customer Experience
Apr 22, 2025
•
Mike Boysen
1
How to Use JTBD & Top Tasks to Design User-Centric Website IA
A step-by-step guide to uncovering user goals and structuring navigation for maximum clarity and task completion.
Apr 21, 2025
•
Mike Boysen
4
1
How to Design Incentive Programs That Drive Collaboration & Customer Success (Using JTBD)
Implement a step-by-step approach grounded in JTBD to reward shared success and achieve strategic goals through aligned incentives.
Apr 19, 2025
•
Mike Boysen
2
1
CRM
View all
The CRM Meltdown: 5 Counter-Intuitive Realities About the Autonomous Future of SaaS
Why bolting AI onto legacy databases is a trap, and how autonomous agents are rewriting the rules of enterprise execution.
Aug 12
•
Mike Boysen
1
Your Revenue Forecast Is a Lie Built on a Paycheck
Deconstructing the $153 Billion Global Revenue Hallucination
Jun 24
•
Mike Boysen
1
18:09
You're Welcome, Marc Benioff
Moving From "Managing Relationships" to "Matching Demand"
Dec 30, 2025
•
Mike Boysen
3
1
2
6:45
Pega is Automating Yesterday's Work. This is What Comes Next
A First Principles teardown of the Digital Process Automation market and a blueprint for a new category of "Outcome as a Service" platforms.
Sep 18, 2025
•
Mike Boysen
2
2:50
Beyond Big Data: The "Right Data" Revolution
99% of customer data is noise. A first-principles approach to capturing the 1% signal that drives predictable growth.
Sep 7, 2025
•
Mike Boysen
3
1
4:58
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